File-> Account Settings-> Account Settings….To set the root folder path for your IMAP account: This IMAP mailbox can be rooted to the Inbox folder. If all folders start with a common name followed by a dot, then that first part is your root name. Select the Folder tab in Outlook, click on the button IMAP Folders and then click the Query button. In that case, you’ll need to set the the “Root folder path” property in your account configuration.įinding out whether or not this is required for you is quite easy. Some IMAP servers branch of all your folders from the Inbox folder. This is expected behavior due to the changes and will only occur 1 time per folder. Note: After applying the November update, the cache of some folders may be deleted and redownloaded. If you do not do this, your Inbox could remain empty and other folders might not sync or show up at all and move, copy and delete actions could result in permission errors. Unfortunately, Outlook doesn’t detect this automatically but you need to set it manually. However, it is now also more important than ever to correctly set the Root Folder Path for your mailbox when your IMAP server requires it. It seems that IMAP in Outlook 2013 is only getting worse, when will it get better and how do I fix my current issues?Īctually, the November update for Outlook 2013 ( KB2837618) fixes a whole lot of IMAP issues and is highly recommended.Īmongst others, the update makes sure that IMAP accounts will not repeatedly completely resynch folders, will not create duplicates of default folders, will more reliably map the special server folders and make it less likely that folders will get marked as "This computer only". See the folder owner or your administrator to change your permissions. Right-click the folder, and then click Properties to check your permissions for the folder. You don't have permission to create an entry in this folder. Sometimes my move action is followed with the error: In other folders, some e-mails can’t be moved or deleted or changes I make in Outlook do not sync to the server.
It looks like the recent updates for Outlook completely broke my IMAP account in Outlook 2013.įor instance, the Inbox folder stays empty with the message “We didn't find anything to show here”.
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